Pitch Planner Privacy Policy

1. Overview

Pitch Planner by WhiteBoston LLC ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data. By using Pitch Planner, you agree to this policy.

2. Information We Collect

We collect information you provide directly:

• Your name (optional)
• Email address
• Tournament, league, and match data you create

We also collect technical data automatically when you use the service:

• IP address
• Browser type and version
• Operating system
• Pages visited and time of access

This technical data is collected by our hosting provider (Cloudflare) for security monitoring and service reliability. We do not use it to identify you personally.

3. Cookies and Local Storage

Pitch Planner uses cookies and browser local storage to keep you logged in and maintain your session. These are set by Supabase, our authentication provider, and are necessary for the service to work.

You can disable cookies in your browser settings, but this will prevent you from logging in.

4. Third-Party Services

We use the following third-party services to operate Pitch Planner:

• Supabase (supabase.com) — authentication and database. Your account and tournament data are stored on Supabase servers in the United States.
• Cloudflare (cloudflare.com) — web hosting and content delivery. Cloudflare processes network requests and logs technical data as part of normal operations.
• Ahrefs Web Analytics (ahrefs.com) — aggregate website performance and search reporting. Ahrefs is not used for advertising or cross-site behavioral profiles.
• Stripe, Inc. (stripe.com) — payment processing, recurring subscription billing, invoices, payment-method updates, fraud prevention, and customer billing support.

Payments and subscriptions. We use Stripe to process payments and manage subscriptions. When you start a trial, purchase a paid plan, update payment information, or manage your subscription, Stripe may collect and process your name, email address, billing address, payment-method information, payment and transaction history, subscription status, invoice information, device and technical information, and fraud-prevention or security signals. We receive limited billing-related information from Stripe, such as Stripe customer and subscription identifiers, plan, subscription status, trial and billing-period dates, and payment-status information. We do not store complete payment-card numbers or security codes on our systems.

We use billing information to provide paid plans, process and administer payments, prevent fraud, respond to billing inquiries, maintain our records, and comply with legal obligations. Stripe processes personal data under its own privacy policy and terms.

We use a lightweight internal contact-click tracker to understand when visitors click phone, text message, or email links on our website. This tracker records the type of contact link clicked, the page where the click occurred, the referring page when available, basic device screen width, and a short link label. It does not record pageviews, browsing sessions, form submissions, message contents, or information typed into forms. The tracker respects browser Do Not Track signals where available.

These providers have their own privacy policies. We use them to provide the service, maintain security, manage billing, and meet legal obligations.

5. How We Use Your Information

• To create and manage your account
• To run your tournaments, leagues, and matches
• To send important account and service notices
• To improve the platform and fix issues

We do not sell or share your personal data with third parties for marketing purposes.

6. Data Security

We use industry-standard security measures including encrypted connections (HTTPS) and Supabase row-level security to protect your data. No system is perfectly secure. We recommend using a strong, unique password and keeping it private.

In the event of a data breach that affects your personal information, we will notify you by email as required by applicable law.

7. Data Retention

We retain your account data for as long as your account is active. Tournament data may be archived or deleted after 30 to 60 days of inactivity as described in our Terms of Use.

Billing and transaction records may be retained for as long as reasonably necessary to meet tax, accounting, fraud-prevention, dispute-resolution, security, and legal obligations.

To delete your account, email us at support@pitch-planner.app. We will remove or deidentify associated account data promptly, except for information we need to retain for the purposes described above or as required by law.

8. International Data Transfers and U.S. Paid Subscriptions

Pitch Planner is operated from the United States, and our service providers process information in the United States. If you use the Service from outside the United States, your information will be transferred to and processed in the United States.

Free accounts may be available outside the United States. Paid subscriptions and free trials are available only to customers located in the United States with a U.S. billing address. We may reject or cancel subscriptions purchased using inaccurate location or billing information.

9. Your Rights

Depending on where you live, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Correction — ask us to correct inaccurate information
• Deletion — request that we delete your data
• Portability — request your data in a portable format
• Objection — object to how we process your data

Depending on where you live, you may have additional privacy rights, including the right to know what data we collect and the right to opt out of any sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at support@pitch-planner.app. We will respond within 30 days.

10. Children's Privacy

Pitch Planner is not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child under 13 has provided us with personal information, please contact us at support@pitch-planner.app and we will delete it promptly.

11. Policy Updates

We may update this policy from time to time. We will notify you of significant changes by email. Continued use of Pitch Planner after changes take effect means you accept the updated policy.

12. Contact Us

If you have questions about this policy or want to exercise your data rights, contact us at:

WhiteBoston LLC
531 Moscato Rd
New Braunfels, TX 78130
support@pitch-planner.app