Pitch Planner Terms of Use

Welcome to Pitch Planner

These Terms of Use govern your use of Pitch Planner, a service provided by WhiteBoston LLC, doing business as Pitch Planner ("we," "us," or "our"). By accessing or using the platform, you agree to be bound by these terms. If you do not agree, please do not use the service.

1. Beta Status

• Pitch Planner is currently in beta and is provided as-is.
• We cannot guarantee uninterrupted availability, uptime, or error-free operation.
• Features may be added, changed, or removed as the service develops.
• For an active paid subscription, we will not materially reduce core paid-plan functionality during a prepaid monthly billing period without reasonable notice or an appropriate remedy where required by law. We may make changes needed for security, legal compliance, fraud prevention, or technical operation.
• Do not rely on this service as your only record for important data — keep your own backups.
• WhiteBoston LLC d/b/a Pitch Planner is not liable for service interruptions or data loss during the beta period.

2. Eligibility

• You must be at least 13 years old to use Pitch Planner.
• If you are under 18, you must have permission from a parent or legal guardian.
• Apple App Store subscriptions are available in the United States and Canada, subject to the availability and billing terms shown by Apple. Website subscriptions remain limited to U.S. customers with a U.S. billing address. We may reject or cancel subscriptions purchased using inaccurate location or billing information.
• By using the platform, you confirm that you meet these requirements.

3. Acceptable Use

You agree to use Pitch Planner only for lawful purposes. The following are prohibited and may result in immediate account termination:

• Attempting to hack, disrupt, or gain unauthorized access to the service or its infrastructure.
• Uploading or transmitting harmful, illegal, offensive, or infringing content.
• Using automated bots, scrapers, or crawlers without our written permission.
• Impersonating another person or organization.
• Interfering with other users' access to or enjoyment of the service.

4. Accounts

• You are responsible for maintaining the security of your account credentials.
• You must not share your account with others or allow unauthorized access.
• You are responsible for all activity that occurs under your account.
• For a paid promotional checkout, an account is created or linked only after Stripe confirms successful checkout, including checkout for an eligible trial. We use the email address supplied during checkout to create or locate the Pitch Planner account and send a secure login link. If an account already exists for that email address, the paid subscription may be linked to that account.
• Notify us immediately at support@pitch-planner.app if you believe your account has been compromised.

5. Data and Privacy

• Tournament data may be archived after 30 days of inactivity and deleted after 60 days. Keep your own records if the data is important.
• We collect basic usage data to operate and improve the platform.
• We do not sell your personal data. See our Privacy Policy for full details.

6. Paid Plans, Trials, Billing, Cancellation, and Refunds

Paid plans. Pitch Planner may offer Pro and Premium subscriptions with monthly or annual billing. Available plans, features, prices, promotional discounts, billing intervals, and renewal terms are displayed at checkout and may differ from prices shown elsewhere in the Service.

Regular website signup and paid-plan trials. Regular website signup may offer a Free plan without a payment method. An eligible Pro or Premium trial lasts seven days and requires a valid payment method. Unless you cancel before the trial ends, Stripe charges the price and billing interval disclosed at checkout and the subscription renews automatically until cancelled. If the trial ends without a successful paid subscription, the account continues on the Free plan, subject to the applicable plan limits.

Website checkout. New Pro and Premium subscriptions, including paid-ad and match-day coaching offers, include a seven-day trial with a valid payment method required. No payment is due during the trial. Unless canceled before the trial ends, the displayed monthly or annual price is charged and renews at that price and interval until canceled. After Stripe confirms checkout, we create or link your Pitch Planner account and provide access to the selected plan.

Winback offers. New subscriptions do not include an automatic discount. A special winback offer may provide eligible returning customers 50% off their first payment. Any such offer and its subsequent regular renewal price are stated explicitly at checkout. Existing subscriptions retain their agreed billing terms.

Automatic renewal. Paid subscriptions renew automatically at the interval selected at checkout until cancelled. For a website purchase, you authorize us and our payment processor, Stripe, to charge your selected payment method at the beginning of each recurring billing period unless you cancel before the next renewal date. For an in-app purchase, Apple processes the charge and renewal under the App Store terms presented at purchase.

Cancellation. You may cancel a paid subscription at any time. Cancel a website subscription through the Billing section of your Pitch Planner account or the Stripe customer portal. Cancel an App Store subscription through your Apple Account subscription settings on your iPhone or in the App Store. Deleting your Pitch Planner account or the iPhone app does not automatically cancel an Apple or Stripe subscription. Unless the applicable store terms or law provide otherwise, cancellation takes effect at the end of the current paid billing period and paid-plan access continues until that date.

Refunds and prorating. For website purchases, except where required by applicable law, payments are non-refundable and we do not provide refunds or credits for partial billing periods, unused time, downgrades, or cancellation before the end of a billing period. Cancelling a six-month or annual website subscription does not generate a refund for unused months; access continues through the end of the prepaid billing period. Apple controls refunds for App Store purchases under its own policies, and refund requests for those purchases must be submitted to Apple. This does not limit our ability to correct billing or entitlement errors within our control.

Plan changes. Website plan upgrades, downgrades, and their effective dates are presented in the Billing section or Stripe customer portal before you confirm the change. If Stripe presents a prorated charge or credit for a change, that amount will be shown before confirmation. App Store plan changes are managed through Apple and follow the timing and proration shown by Apple. We do not automatically delete customer data solely because of a downgrade or trial expiration; access to features or data above the new plan's limits may be restricted or archived as described in the Service.

Taxes. Website prices are stated in U.S. dollars. Apple displays App Store prices in the currency for your storefront. Applicable taxes are shown or included as stated at checkout. You are responsible for applicable taxes. Stripe or Apple may collect them where required.

Failed payments. If a payment fails, Stripe or Apple may retry the payment and ask you to update your payment method. We may limit or suspend paid features while your account is past due or unpaid. If payment is not resolved, the subscription may be cancelled, access may be restricted, or the account may move to the Free plan when that option is available.

Price changes. We may change subscription prices prospectively. For website subscriptions, we will provide at least 30 days' advance notice by email or through the Service before a price change takes effect. App Store price changes and any required notice or consent are handled under Apple's terms and App Store procedures. If you do not agree, you may cancel before the new price takes effect.

Billing errors and unauthorized charges. Contact us promptly at support@pitch-planner.app if you believe a charge is incorrect or unauthorized. For website purchases, we will investigate and, where appropriate, work with Stripe to correct the issue. App Store billing disputes and refund requests must be submitted to Apple. You may also contact your financial institution, subject to its procedures and applicable law.

Billing processors. Stripe processes website payments, and Apple processes App Store purchases. Your use of either provider's checkout, subscription-management, or refund services is also subject to that provider's terms and privacy policy. See our Cancellation & Refund Policy for a plain-language summary of these billing terms.

7. Intellectual Property

• All code, design, branding, and content of Pitch Planner are owned by WhiteBoston LLC d/b/a Pitch Planner and protected by copyright and other intellectual property laws.
• You retain ownership of the tournament data you create, but you grant WhiteBoston LLC d/b/a Pitch Planner a limited license to store, display, and process it as necessary to provide the service.
• You may not copy, reverse-engineer, decompile, or create derivative works from any part of the platform without our written permission.

8. Limitation of Liability

• Pitch Planner is provided "as is" without warranties of any kind, express or implied.
• WhiteBoston LLC d/b/a Pitch Planner does not warrant that the service will be uninterrupted, error-free, or free of harmful components.
• To the fullest extent permitted by law, WhiteBoston LLC d/b/a Pitch Planner is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.
• Our total liability to you for any claim arising from these terms or your use of the service shall not exceed the amount you paid us in the 12 months prior to the claim (which is $0 for free accounts).

9. Indemnification

You agree to indemnify, defend, and hold harmless WhiteBoston LLC d/b/a Pitch Planner and its owners, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of Pitch Planner, your violation of these Terms of Use, or your violation of any applicable law or third-party rights.

10. Account Termination

• We may suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.
• You may close your account at any time by emailing support@pitch-planner.app.
• Upon termination, your access to the platform will be removed. Tournament data associated with your account may be deleted after 30 days.

11. Third-Party Links

Pitch Planner may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of those external sites. Accessing them is at your own risk.

12. Changes to These Terms

• We may update these terms at any time. The "Last updated" date at the top of this page reflects the most recent revision.
• Significant changes will be communicated by email.
• Continued use of Pitch Planner after changes take effect constitutes your acceptance of the updated terms.

13. Jurisdiction

These terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of Pitch Planner will be resolved in courts of competent jurisdiction in Texas.

14. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or removed to the minimum extent necessary, and the remaining terms will remain in full force and effect.

These Terms of Use, together with our Privacy Policy and Cancellation & Refund Policy, constitute the entire agreement between you and WhiteBoston LLC d/b/a Pitch Planner regarding your use of Pitch Planner.

15. Contact

If you have questions about these terms, contact us at:

WhiteBoston LLC d/b/a Pitch Planner
531 Moscato Rd
New Braunfels, TX 78130
support@pitch-planner.app